Our data recovery services

Hard drive

Lost your photos or other important files? Don't do a thing! (Seriously, the more you keep using your computer after losing data, the less chance there is that your files can actually be recovered.)

So what should you do? Contact Japha! Whether you accidentally deleted files, your computer won't boot up or your hard drive failed, we have a variety of technologies we can use to recover your data. Of course we can't make any promises up-front, but we do have several techniques we can use to try and get your files back - from internal hard drives, external hard drives, USB sticks (also known as "thumb drives" or "flash drives"), and even CD/DVD discs.

A quick warning - beware of dodgy operators! The internet abounds with businesses offering to recover your data for a ridiculously low fee. Many of these guys don't have much experience in data recovery and don't use the full suite of tools available. The consequence of this is that they may not be able to recover as much as would be possible.

If your data is worth paying someone to recover, don't leave it to chance! Go with someone you can trust. At Japha our technicians have many years of experience and a wide range of tools they can use. In the past we've recovered photos, business documents and university assignments for a range of very happy customers. Based on the looks on some of our customers' faces, there's nothing quite like the panic when you think you've lost your thesis, report or irreplaceable photos... and then the relief of finding out that they can actually be recovered after all!

And with Japha, you don't need to worry about hidden costs. After we've analysed the device, we'll contact you with a fixed price for the job - and we'll wait for your approval to proceed before we go ahead.

Click here to download our data recovery brochure as a PDF file  Download as PDF


Hardware failures and physical damage

If your disk (or USB stick) has suffered a hardware failure or physical damage, we may still be able to recover your data - though it will probably be a lot more expensive. Hardware failures are relatively rare in comparison to other disk-related problems, but they can still happen. If you bring a disk to us to recover the data and the cause of the problem turns out to be a hardware failure or the device has been physically damaged, we'll work with one of our specialist partners to make sure your data gets retrieved as soon as possible. (Just to reiterate, it may not always be possible to recover all of your data - but if it is recoverable, we're definitely the people to contact!)

Our data recovery specialists constantly amaze us with their abilities! Here's a quick example... We had a customer contact us on a Friday evening, and they needed their mission-critical corporate data recovered by 5:00am the following morning. The problem was that the data was on a USB stick that had been crushed. One of our specialists worked through the night - rebuilding the USB drive's internal circuit - and managed to retrieve all of the customer's data by 5:00am as required. How many other data recovery service providers do you know who could manage that on a Friday night?


Backing up - the easiest way to avoid needing data recovery!

Unfortunately many people don't think about backing up their data until it's too late - that is, until they need the backup copy because the hard drive has failed or they accidentally deleted important files. We frequently talk to people who tell us things like:

"Yeah I know I should have been backing up but I didn't. I really wish I had, now everything is gone and I can't get it back!"

If you've got data that's important to you - and let's face it, we all do - then it's important to back up your data often. A good backup should be:

It's up to you to decide how often you think it's appropriate to back up your data, but the good news is that we've got some software that can make the backup process a lot easier - and it's free! The program is called OnTheSync, and it scans your data to see what has changed since your last backup - which means you don't need to copy every file each time you do a backup. Check out the product page here to find out more about what it does, and to download your free copy.


Secure data deletion

At the opposite end of the scale to data recovery (i.e. recoving files that have been lost), sometimes you need to delete files from your hard drive securely, and be confident that they can't be recovered by someone else. For example, you may have sensitive corporate data on some of your computers that are being decommissioned, and you need to make sure it's totally wiped before getting rid of the old machines.

If you need to permanently remove data from any storage media (hard drives, USB sticks, etc), check out our secure deletion services.